Skip to content

Something breaks, engineer knows.

Every alert in one place. Pages that reach any phone, even on 2G. Escalation that keeps going until someone answers.

An incident on a phone: Payments API returning errors, with Acknowledge and Resolve buttons and the timeline.

Works with the tools you already use

  • Slack
  • Grafana
  • Webhooks
  • Hubtel
  • Africa's Talking
HOW IT WORKS

Everything between an alert and an answer.

Connect your alerts once. Oncall works out who's on call and keeps paging until someone takes it.

SMS to Kwame SEV1

Oncall: SEV1 Payments API returning 5xx (INC-4DA07D56). Tap to acknowledge:

Sent by SMS02:14
Acknowledged in one tap02:15
01 · Paging

Pages that reach a basic phone

A short SMS on any handset, even on 2G. With data, one tap acknowledges it.

Book a demo
Payments primary · weekly
Kwame AsanteThis week
On call
Ama MensahNext week
Kofi OwusuIn two weeks
02 · Schedules

A rotation everyone can see

Set the order once. The next 90 days fill themselves, with handoffs in your own time zone.

Book a demo
Incoming alerts
Payments 5xxGrafana OnCall · fired 3 times
1 incident
Disk 90% on db-2Webhook
New
Payments 5xxFired again after the fix
Reopened
03 · One hub

Every alert in one place

Grafana OnCall or any webhook. Duplicates merge, and a re-fire after a fix reopens the incident.

Book a demo
04 · Escalation

Escalation that never stalls

No answer in 5 minutes? The next person, then a lead or admin. Acknowledging stops it.

Book a demo
FEATURES

One place for the whole on-call day.

Know who's on call, any day.

Every rotation on one calendar, in your team's own time zone. Engineers see their next turn; leads see the whole month.

  • Month and week views
  • Handoffs in your local time
  • Overrides for swaps and leave
Book a demo
The Oncall calendar for October: Kwame Asante, Ama Mensah and Kofi Owusu each take a week on call, with incident dots on the days that had incidents.

Questions

Who is Oncall for?

Engineering and operations teams that run services people depend on: fintech, telecoms, e-commerce, logistics. If a 2am outage costs you money or trust, it's for you.

Do my engineers need a smartphone or data?

No. Every page is a plain SMS that works on any phone. With data, the link in the message acknowledges it in one tap.

Which tools can send us alerts?

Grafana OnCall and any tool that can send a webhook. Oncall's own health checks watch your URLs, gRPC services and scheduled jobs. Your systems can open incidents through the API, and your team can raise one in Slack or in the app. Prometheus, Datadog and Sentry are on the way.

How do we get started?

Book a demo. On the call we look at how you handle alerts today, then set up your company, invite your team and connect your first alert source together.

How is pricing worked out?

It depends on your team size and how many pages you send. We'll give you a price on the demo call.

CONTACT

See Oncall with your own alerts.

A 30-minute call. We'll set up your first team with you.

Book a demo

Prefer email? kwame@infusi.co